Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn’t get hold of someone on the phone quick enough. Show more
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The wedding woes of brides-to-be who have lost out thanks to the pandemic. Will the new government rules calling for refunds work? Show more
Why energy bills are leaving customers at their wits’ end, and how fraud on a big-name internet shopping site has left some customers out of pocket. Show more
Julia Somerville, Gloria Hunniford and Angela Rippon tackle a topic that drives so many drivers to distraction: parking companies. Will new rules bring them into line? Show more
The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions. Show more
The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken? Show more
With some of the biggest names in high street pharmacy ending free prescription deliveries, the team hear how some vulnerable and elderly people say they are losing out. Show more
The team reveal why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end. Show more
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home. Show more
The team look into one of your biggest bugbears: patchy mobile phone coverage. And new rules designed to help people stuck with mortgages they can barely afford. Show more