Gloria Hunniford, Julia Somerville and Angela Rippon take on one of your biggest bugbears: energy bills. They report on the latest frustrating cases that have left customers at their wits’ end. Also, how fraud on a big-name internet shopping site has left some customers out of pocket, and at our live advice clinic, top consumer experts will be on hand to answer your burning questions. Send them to us at RipOffBritain@bbc.co.uk. Show less