Dominic Arkwright meets Alex Evans, who was shopping in a DIY store with his mum when he took a distress call from his friend Mark Corbett on board a sinking ship called Titanic. Show more

Dominic Arkwright meets a man who has saved his answer phone messages for the last 20 years. Mark Craig decided not to re-cycle his tapes, and created an audio diary of his life. Show more

Dominic Arkwright talks to Professor Peter French about the art and science of forensic acoustics, including speaker profiling, voice line-ups, and sound enhancement. 5/5. Show more

Dominic Arkwright talks to people about life-changing phone calls. Winning the lottery can be a traumatic event, but what is it like for the operators on the other end of the line? Show more

In 1980, police negotiator Max Vernon spent five days taking telephone calls from the leader of the terrorists who had taken 26 people hostage inside the Iranian Embassy in London. Show more

After months of form-filling and disappointment, educationalist Fiona Byerley made a late-night call to a Thai orphanage and was told that a baby girl was waiting to be collected. Show more

Tony Roth suffered a series of heart attacks and was forced to give up work while waiting for a call telling him that a donor heart was finally available. Show more

Dominic Arkwright talks to John Gillatt, who set off for a gentle stroll in the Malaysian jungle, and got lost for five days. His only hope was a call home to his wife Noelene. Show more

Dominic Arkwright meets people who have made life-changing phone calls. Following a failed suicide attempt, Duncan Irvine made a phone call to the Samaritans that saved his life. Show more

Dominic Arkwright meets people who have made life-changing phone calls. Alice Brooking was on the phone to her sister when an Air France Concorde crashed into her Paris hotel. Show more

Ron and Pauline Friend have built a school in Uganda in memory of their son, Martin, who was murdered there in 1999 by Hutu rebels on the run from neighbouring Rwanda. Show more

Dominic Arkwright meets John Askey, who received a phone call from a sister he didn't know existed. For Rita Holford, it was the end of a long search to find her lost siblings. Show more

Dominic Arkwright talks to counsellors at Childline in Birmingham about the thousands of calls they receive every year from distressed and vulnerable children. Show more

Dominic Arkwright meets Emma Cashen, the young mum who gave birth on her bathroom floor, while her mother Tina took instructions from a 999 operator over the phone. Show more

Dominic Arkwright talks to dancer Rose Metcalf, who escaped from the stricken cruise ship Costa Concordia and made an emotional call home to her parents in the UK. Show more