First broadcast: on BBC Radio 4 FMLatest broadcast: on BBC Radio 4 FM
Dominic Arkwright talks to people about life-changing phone calls. Winning the lottery can be a traumatic event, but what is it like for the operators on the other end of the line? Show more
First broadcast: on BBC Radio 4 FMLatest broadcast: on BBC Radio 4 LW
In 1980, police negotiator Max Vernon spent five days taking telephone calls from the leader of the terrorists who had taken 26 people hostage inside the Iranian Embassy in London. Show more
First broadcast: on BBC Radio 4 FMLatest broadcast: on BBC Radio 4 LW
After months of form-filling and disappointment, educationalist Fiona Byerley made a late-night call to a Thai orphanage and was told that a baby girl was waiting to be collected. Show more
First broadcast: on BBC Radio 4 FMLatest broadcast: on BBC Radio 4 FM
Tony Roth suffered a series of heart attacks and was forced to give up work while waiting for a call telling him that a donor heart was finally available. Show more
First broadcast: on BBC Radio 4 FMLatest broadcast: on BBC Radio 4 LW
Ron and Pauline Friend have built a school in Uganda in memory of their son, Martin, who was murdered there in 1999 by Hutu rebels on the run from neighbouring Rwanda. Show more
