The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One

BBC One is a TV channel that started broadcasting on the 20th April 1964. It replaced BBC Television.

BBC 1

BBC1

BBC One South West

Mary Queen of Shops

Documentaries

Factual: Beauty & Style

Factual: Money

A retail guru shares the tricks of the trade with failing boutiques.

A retail guru sets out to keep Britain's small shopkeepers in business by sharing the tricks of the trade with failing boutiques.

BBC Two Scotland

BBC Two Northern Ireland

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

BBC Two England

England

Mary Queen of Shops: Series 3

Mary Portas

Tara Jang

Mary Queen of Shops: Series 3: Episode 6: Lightwater Homecare

Lightwater Homecare

Episode 6

Episode 6: Lightwater Homecare

Series 3

BBC Two - Mary Queen of Shops, Series 3, Lightwater Homecare

Mary Portas takes on a sprawling hardware store that has seen profits plunge 60 per cent.

Retail guru Mary Portas takes on her biggest challenge yet, a hardware store that has seen profits plunge 60 per cent. Progress with the owner seems impossible.

Retail guru Mary Portas is back and she's just in time: as the high street reels from our love affair with the major supermarkets, the nation's independent retailers need Mary's help more than ever. Stalwart indies such as greengrocers and bakers are disappearing in their hundreds. All is not lost: times might be tougher than ever, but Mary believes that small shopkeepers that are willing and able to adapt can still thrive.

Mary tries to fix a broken down Surrey DIY store - but the owner seems to have a screw loose! He's seems to have forgotten the nuts and bolts of his business, and it's up to Mary to hammer home some sense.

Lightwater Homecare has seen profits plunge 60 per cent in the last three years alone, as people reject this local shop in favour of chain store and big warehouse rivals. But that's no surprise: owner Tony has lost sight of DIY as he's introduced greeting cards, party balloons, novelty calendars and even live pets, and his most of his staff could barely change a lightbulb.  

Mary's drive to focus Tony's business and revolutionise DIY shopping and service comes up against a brick wall of resistance. This vast, sprawling store is the biggest she's ever taken on, and progress with this owner seems impossible. It's all a far cry from the mid 80s, when Tony's company was making millions. He's now at risk of losing his business and everything he has invested in it - his pension and his home.

BBC Two

BBC Two is a TV channel that started broadcasting on the 20th April 1964.

BBC 2

BBC2

BBC Two is a lively channel of depth and substance, carrying a range of knowledge-building programming complemented by great drama, comedy and arts.

Mary Portas shares the tricks of the trade with failing boutiques

Retail guru Mary Portas sets out to keep Britain's small shopkeepers in business by sharing the tricks of the trade with failing boutiques

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

BBC One London

London

BBC One West Midlands

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

BBC One North West

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One Yorkshire

BBC One Oxfordshire

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

BBC One Cambridgeshire

BBC One Channel Islands

BBC One Yorks & Lincs

BBC One Scotland

Scotland

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

Accessibility links

Programme Index

Mary Queen of Shops

Series 3

Episode 6: Lightwater Homecare

Contributors

Genres

Formats

Brand

Series

BBC One South West

About BBC One