Programme Index

Duration: 1 hour

First broadcast: Tue 29^th Apr 2014, 21:00 on BBC Three HDLatest broadcast: Mon 25^th Aug 2014, 20:00 on BBC Three HD

Series following staff at a Swansea call centre. Nev invites his staff to submit ideas to improve the company, but will Hayley's magic hands have a happy ending? Show more

Contributors

Producer:: Danielle Carpanen
Executive Producer:: Jon Connerty
Executive Producer:: Aysha Rafaele
Narrator:: Kimberley Nixon
Participant:: Nev Wilshire
Participant:: Hayley Pearce
Participant:: Richard Griffiths

Genres

FactualFamilies & Relationships

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Brand

Series

The Call Centre

Series 2

Episode 6: Be Cats, Not Mice

Duration: 1 hour

First broadcast: Tue 20^th May 2014, 21:00 on BBC Three HDLatest broadcast: Mon 8^th Sep 2014, 20:00 on BBC Three HD

Series following staff at a Swansea call centre. Nev heads to Hawaii for a break, leaving son Phil and loyal servant Twe in charge. Hayley's announcement lands her in hot water. Show more

Contributors

Producer:: Joe Ward
Executive Producer:: Jon Connerty
Executive Producer:: Aysha Rafaele
Narrator:: Kimberley Nixon
Participant:: Nev Wilshire
Participant:: Hayley Pearce
Participant:: Phil Wilshire
Participant:: Stephen 'Twe' Williams

Genres

FactualFamilies & Relationships

Formats

Brand

Series

The Call Centre

Series 2

Episode 1: It's More Enjoyable Doing It My Way

Duration: 1 hour

First broadcast: Tue 8^th Apr 2014, 21:00 on BBC Three HDLatest broadcast: Mon 4^th Aug 2014, 20:00 on BBC Three

Series following staff at a call centre in Swansea. CEO Nev Wilshire's son, commercial director Phil, has an idea to lift spirits and put him on the map. Show more

Contributors

Producer:: Joe Ward
Executive Producer:: Jon Connerty
Executive Producer:: Aysha Rafaele
Narrator:: Kimberley Nixon
Participant:: Nev Wilshire
Participant:: Hayley Pearce
Participant:: Phil Wilshire

Genres

FactualFamilies & Relationships

Formats

Brand

Series

The Call Centre

Series 2

Episode 3: Thorpey Is My Ginger Rottweiler

Duration: 1 hour

First broadcast: Tue 22^nd Apr 2014, 21:00 on BBC Three HDLatest broadcast: Mon 18^th Aug 2014, 20:00 on BBC Three

Series following staff at a Swansea call centre. Nev's enforcer Thorpey has to come out about a secret relationship at work. Will trainee sales agent June pass her probation? Show more

Contributors

Producer:: Bill Bailey
Executive Producer:: Jon Connerty
Executive Producer:: Aysha Rafaele
Narrator:: Kimberley Nixon
Participant:: Hayley Pearce
Participant:: Richard Thorpe
Participant:: Kieron Vye
Participant:: Simon Vye
Participant:: Nev Wilshire

Genres

FactualFamilies & Relationships

Formats

Brand

Series

The Call Centre

Series 2

Episode 2: There's No Emotion without Motion

Duration: 1 hour

First broadcast: Tue 15^th Apr 2014, 21:00 on BBC Three HDLatest broadcast: Mon 11^th Aug 2014, 20:00 on BBC Three

Series following staff at a call centre. Hoping to improve his health and that of his sedentary staff, Nev launches a 'fat club'. Can Jeff from accounts beat Nev in a race? Show more

Contributors

Producer:: Sarah Brooks
Executive Producer:: Jon Connerty
Executive Producer:: Aysha Rafaele
Narrator:: Kimberley Nixon
Participant:: Nev Wilshire
Participant:: George Vorkas
Participant:: Jeff Nsofor

Genres

FactualFamilies & Relationships

Formats

Brand

Series

The Call Centre

Series 2

Episode 5: You Can Lead a Horse to Water, but You Can't Make It Drink

Duration: 1 hour

First broadcast: Tue 13^th May 2014, 21:00 on BBC Three HDLatest broadcast: Mon 1^st Sep 2014, 20:00 on BBC Three HD

Series following staff at a Swansea call centre. When Nev encourages employees to pen lines of verse, Hayley hopes her tea lady rap will make her the Dylan Thomas of the centre. Show more

Contributors

Producer:: Xavier Alford
Executive Producer:: Jon Connerty
Executive Producer:: Aysha Rafaele
Narrator:: Kimberley Nixon
Participant:: Nev Wilshire
Participant:: Hayley Pearce
Participant:: Richard Griffiths

Genres

FactualFamilies & Relationships

Formats

Brand

Series