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The Call Centre

Series 1

Episode 2: Some Will, Some Won't, So What, Next!

Duration: 1 hour

First broadcast: on BBC ThreeLatest broadcast: on BBC Three

Series following staff at a call centre in Swansea. CEO Nev needs to find a sales agent with the perfect voice to represent the call centre in a nationwide competition. Show more

The Call Centre

Series 1

Episode 3: Surround Yourself with the Right People and the Rest is Easy

Duration: 1 hour

First broadcast: on BBC ThreeLatest broadcast: on BBC One Wales

Series following staff at a call centre in Swansea. Chickenhead and Griff are two of the centre's best sellers, but are becoming hard to manage. Nev finds an unorthodox solution. Show more

The Call Centre

Series 1

Episode 1: Happy People Sell

Duration: 1 hour

First broadcast: on BBC ThreeLatest broadcast: on BBC Three

Series following staff at a call centre in Swansea. CEO Nev Wilshire plans to improve the performance of admin assistant Kayleigh by finding her a new boyfriend. Show more

The Call Centre

Series 1

Episode 4: The Cash Cow of the Company Has Stopped Giving Milk

Duration: 1 hour

First broadcast: on BBC ThreeLatest broadcast: on BBC Three

Series following staff at a call centre in Swansea. The centre's most lucrative contract is ending and it's down to Nev to find a replacement or take some tough decisions. Show more

The Call Centre

Series 1

Episode 5: Get Back on the Horse and Ride

Duration: 1 hour

First broadcast: on BBC ThreeLatest broadcast: on BBC One Northern Ireland HD

Series following staff at a call centre in Swansea. At home Jonny and Gemma are brother and sister, but at the centre he's her manager - and she's failing to perform. Show more

Contributors

Series Producer:
Jon Connerty
Executive Producer:
Tim Green
Executive Producer:
Aysha Rafaele
Participant:
Nev Wilshire