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Addressed to the insurance industry, Tom's letter asks why everything has to be so confusing? With Joanna Monro. From May 2012. Show more
Tom wonders if the low-cost airline industry is all it is cracked up to be. Should online check-in give benefits? From May 2012. Show more
In an open letter to Ken Clarke MP, Tom asks whether compensation culture is opposed to the theory of evolution. From May 2012. Show more
In an open letter to his junk mail-addicted local curry house, Tom takes issue with the world of marketing. From May 2012. Show more