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The Call Centre

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Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.

BBC One

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

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BBC One South West

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BBC One South

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London

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

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BBC One North East & Cumbria

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

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BBC One Scotland

Scotland

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

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Jon Connerty

Tim Green

The Call Centre: Series 1: Episode 2: Some Will, Some Won't, So What, Next!

Some Will, Some Won't, So What, Next!

Episode 2

Episode 2: Some Will, Some Won't, So What, Next!

Series 1

BBC Three - The Call Centre, Series 1, Some Will, Some Won't, So What, Next!

Nev needs to find a sales agent to represent the call centre in a nationwide competition.

Series following staff at a call centre in Swansea. CEO Nev needs to find a sales agent with the perfect voice to represent the call centre in a nationwide competition.

There are now over a million people working in call centres, with an average age of just 26. They are the factories of our time, but at the third largest call centre in Swansea the only things being made are the cold calls we dread. This series follows the ups and downs, the inbounds and outbounds of call centre CEO Nev Wilshire and his staff of extraordinary characters. Nev believes only 'happy people sell' and has developed a unique approach to managing his young workforce - keeping them smiling and the sales rolling in.

Nev needs to find a sales agent with the perfect voice to represent the call centre in a nationwide competition. Sales agent George gets taken under Nev's wing and given a crash course in how to be a stud, while the girls on the sales floor fight over a gorgeous new 'hot-boy' at the company.

The Call Centre: Series 1

A multi-platform service for 16-34s, featuring comedy, entertainment and factual content.

The BBC’s multi-platform service for 16 to 34s, innovating with breakthrough comedy, stand-out entertainment, brave documentary and intellectual factual content.

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The Call Centre

Series 1

Episode 2: Some Will, Some Won't, So What, Next!

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