With a new format and a new presenter, the series returns after the Christmas break with a programme about the Body Shop.
Is there a gap between the feelgood image of the Body Shop and the reality of its operation? And how will it fight off competitors like Bath and Body Works, new to Britain but outperforming the Body Shop in the United States?
Anita Roddick, Body Shop's founder, talks about her ethical credentials and the battle for the bubble bath.
Also in this week's programme: a report on bullying in the workplace.
Presented by Francine Stock.