A series of five training films
4: ' 'T'ain't what you say, it's the way that you say it....'
How can supervisors and shop stewards handle the language breakdowns that happen at work with Asian, European and West Indian workers?
TOM jupp of the National Centre for Industrial Language Training, gives some direct hints with light-hearted help from RENU SETNA ,
NORMAN WARWICK , EDWARD KELSEY and ROBERT EAST.
Director PAUL KRIWACZEK
Producer JOHN TWITCHIN
For details of tutor/training notes write to Worktalk, [address removed]
