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Marketing: Hacking the Unconscious

Series 1

A Serpent in the Garden

Duration: 14 minutes

First broadcast: on BBC Radio 4 FMLatest broadcast: on BBC Radio 4 LW

Available for over a year

Can a huge global brand look beyond profit and leverage its huge turnover to do genuine good - beyond a catchy song and a pretty advert? Rory Sutherland explores how marketing plays upon questions of faith and idealism: from Coca-Cola's iconic "Hilltop" advertisement of 1971 to contemporary Islamic branding. Are big brands' moves to cater for the beliefs of its consumers really about doing genuine good for humanity - or exploiting social and moral issues to make a fast buck?

Shelina Janmohamed - writer and vice-president of Ogilvy Noor, the world's first Islamic branding consultancy - outlines the emergence of "Generation M": the world's 1 billion Muslims under the age of 30, of whom 90% say their faith informs their consumer decisions.

Meanwhile, senior ad creative Steve Henry and composer Roger Greenaway tell the story of perhaps the most famous "message" advertisement in history: Coca-Cola's "Hilltop" ad of 1971, which gave the world the song "I'd Like To Teach The World To Sing".

Producer: Steven Rajam

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Why do certain marketing campaigns - from Nike's "Just Do It" to the MND Ice Bucket Challenge - cast such a spell over us? Rory Sutherland explores the story - and the psychology - behind ten of the most influential campaigns in history - with first-hand accounts from the creative minds that conceived them, and contributions from the worlds of evolutionary biology, behavioural psychology, socio-economics and anthropology.

Marketing. It's come to be one of the most misunderstood - and maligned - disciplines of our age: perceived variously as the Emperor's New Clothes, an emblem of the ills of capitalism, a shadowy dark art designed to steal away our hard-earned money and make us do (or buy, or vote for) things we don't want.

Yet marketing is undeniably a key part of contemporary culture. It's a science that's fundamentally about human behaviour - marketers, to some extent, understand us better than we know ourselves - and in the most successful campaigns we find our deepest emotions and urges, from altruism to shame, hope to bravado, systematically tapped into and drawn upon.

But what are these primal behaviours that the best campaigns evoke in us - and how do they harness them? Is marketing purely about commercial gain or can it underpin real common good and societal progress? And does the discipline manipulate our subconscious instincts and emotions - or simply hold a mirror to them?

Over ten episodes, senior advertising creative and Spectator writer Rory Sutherland unravels the story of some of the most powerful, brilliant and influential campaigns of our age. Set alongside personal testimonies from the brilliant minds that created them, we'll hear from a host of experts - from biologists to philosophers, novelists to economists - about how these campaigns got under our skin and proved to be so influential.

Contributors include: writer and former copywriter Fay Weldon; social behaviourist and expert on altruism Nicola Raihani; Alexander Nix, CEO of big data analysts Cambridge Analytica; philosopher Andy Martin; writer on Islamic issues and advisor to the world's first Islamic branding consultancy, Shelina Janmohamed; and evolutionary psychologist Geoffrey Miler. Show less

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