More members of the public present their views and confront organisations they feel have a case to answer. Ali Akhtar seeks the truth behind his brother's death in a car accident involving a fork-lift truck, Nicola Pinney strives to overcome her phobia of public transport, and Sara Sims tackles the issue of discarded chewing gum. Series producer Emma Whitlock ; Executive producer Debbie Christie Postponed from 6 October (S)