Following a year in the life of Tesco and its Banbury store.

General-assistant Lucas Gunn is given the chance to deputise as section manager, a post that enables him to wear the coveted grey jacket of management.
One of his first tasks is to team up with trading-manager Norman Green to tackle the problem of waste in the dairy department after a regional directive urges staff to devise ways of reducing the amount of food that has to be thrown away.
(Stereo)