11.40 Health and Disease: Customer Service
How do nurses, doctors and social workers deal with their patients or clients? The professional style of each group is illustrated.
(R)
12.5 Industrial Democracy
There has been much talk about the democracy of the workplace over the last few decades. This programme looks at three contemporary examples in Britain of different forms of industrial democracy, and what it means to the people who work in such places.
(R)
(to 0.35)
