" It's good to talk," says BT, but increasingly people are using rival phone companies to do it. Cable TV is signing up thousands of phone customers each week. New technology could soon make existing networks obsolete. As the telephone business becomes inextricably linked with entertainment and computers,
Nils Blythe asks, "What future is there for BTin a multi-media world?"
Producer David Akerman ; Editor Jane Ellison
Subtitled......................................... TRANSCRIPT: fora a transcript of this programme please write to BBC. PO Box 5080, London W 12 6AJ (telephone [number removed]).