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This week, public transport.
Rail passengers are up in arms about overcrowding, delays and cancellations. So what does your ticket actually buy you? And how do you complain if you are not happy?
Also good news on earnings rules for pensioners, and why do so few people get community care grants?
Presented by Hugh Scully and Helen Madden. Editor CHRIS LENT (e)

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Presented By:
Hugh Scully
Presented By:
Helen Madden.

BBC Two England

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