A series of ten programmes for everyone who spends money.
What. if any, are your legal rights when you buy something which turns out to be unsatisfactory? What can you do to put matters right? Paul and Cathy Anchovy buy the classic consumer durable from a shifty salesman who appears to have broken the law into little pieces. But getting their money back isn't quite so straightforward as they think.
Legal interpreter David Tench of Consumers' Association