Getting a Refund on Faulty Goods
The heel's come off your new shoes. Your new hairdryer doesn't work. How do you go about getting your money back?
INDIRA JOSHI , BURT KWOUK , MARINA SIRTIS , ISLA ST CLAIR and TREVOR THOMAS suggest strategies which will help you if you need to return faulty goods. With PATRICIA BRAKE , JANE WENHAM , FRANCIS MATTHEWS , SHIRLEY CHERITON
Scriptwriter NETTIE LOWENSTEIN Consultant DENISE GUBBAY Producer BARBARA DERKOW
(Rptd on BBCI at 11.40 pm, not Seollandi For more information on today's topic, in 13 languages, phone [number removed]