Front Line Managers. The first of three profiles of Britain's new front-line managers. This week two of them reveal their different styles carried out with youthful enthusiasm but little experience to help them. Sally Whetton runs a production line at Cadbury's where management traditions are strong. Jameson Robinson manages customers and staff at T G I
Friday's, a rapidly growing restaurant chain where the style is American, but not at all traditional. Producer Fiona Pitcher