As the second wave of Covid-19 grips the country, the pressure mounts on the NHS in Merseyside. With hospitals almost full, ambulance crews know they must try to keep most of their patients at home. Show more
A crew attend to a woman who has contracted Covid-19 while 20 weeks pregnant. But they must join a queue of 56 ambulances waiting to transfer patients into the local hospital. Show more
Linda and Emma respond to patients in mental health crisis across Liverpool, while an asylum seeker struggling with isolation is a cause of concern for the whole service. Show more
North West Ambulance Service calls up military personnel to help them care for the public effectively as the Covid-19 pandemic takes its toll. Show more
A quiet start to the night shift is broken by a 999 call on behalf of a 13-year-old patient who is stuck on a bus having dislocated her knee. Show more