Rip Off Britain

Original version

BBC One West Midlands HD

Factual: Consumer

The Rip Off Britain team is ready to tackle the issues you feel affect you the most.

The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food.

Series 16

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

Formerly part of a wider BBC One South East region. Separated as BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One London HD

BBC One Yorkshire

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria HD

BBC One Cambridgeshire HD

BBC One Oxfordshire

BBC One Cambridgeshire

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One Channel Islands HD

BBC One Oxfordshire HD

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South HD

BBC One East Midlands HD

BBC One West Midlands

BBC One North West

BBC One South East HD

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

BBC One South

BBC One North East & Cumbria

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West HD

BBC One South West

BBC One North West HD

BBC One East HD

BBC One Yorkshire HD

BBC One Yorks & Lincs HD

BBC One Yorks & Lincs

BBC One West HD

BBC One Channel Islands

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC One Wales

Wales

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

BBC One Scotland

Scotland

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

Julia Somerville

Angela Rippon

Gloria Hunniford

Rowland Stone

Chris Walker

Lizz Martin

Rip Off Britain: Series 16: The phone, the thief and the worthless insurance

The phone, the thief and the worthless insurance

BBC One - Rip Off Britain, Series 16, The phone, the thief and the worthless insurance

How one tech giant’s phone theft cover has a killer exclusion.

How one tech giant’s phone insurance will only pay out if thieves don’t switch off the tracking software on your handset. And the people forced to pay for items that never arrived.

Julia Somerville, Gloria Hunniford and Angela Rippon investigate how one tech giant’s phone theft cover has a killer exclusion that means it’ll only pay out if the phone can be tracked – leaving customers footing the bill for a replacement handset. Also, the once-loved catalogue retailer whose loyal fans are fuming. And the new proposals that could finally spell the end for cold calls.

Accessibility links

Programme Index

Rip Off Britain

Series 16

The phone, the thief and the worthless insurance

Contributors

Genres

Brand

Series

BBC One West Midlands HD

About BBC One