You and Yours

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You and Yours: Insurance Fraud, Air Miles and Roaming Charges

Insurance Fraud, Air Miles and Roaming Charges

BBC Radio 4 - You and Yours, Insurance Fraud, Air Miles and Roaming Charges

Travellers love air miles but who benefits most, the consumer or airline?

Travellers love air miles, but what rights do consumers have to hold and spend them? And do you know how much it will cost to use your mobile phone abroad this year?

Terrible weather has added to cost of living and inflation pressures to make the last 18 months some of the toughest ever for farmers. It means prices of fresh produce will stay high this summer.

What you pay for your mobile when you use your phone abroad can be confusing. Ofcom, the telecoms regulator, wants operators to be more transparent and proactive about the cost of roaming, so consumers are less likely to be hit with bills way beyond their expectations.   

Extreme budgeting- where people spend as little as possible for a month, or even year, is growing in popularity. So much so, that Barclays Bank say its impact is being felt in the high streets.

Airline loyalty schemes are getting more complicated. They offer free airmiles and/or points to spend when you fly, use their airline-branded credit card, or spend with their other commercial partners. The other confusing thing is that different airlines have different rules over the use of air miles and loyalty points. 

There's been a big jump in the number of fake insurance policies being taken out - by criminals who've stolen other people's identities. That's according to new figures from the Insurance Fraud Bureau. It says it's gathered intelligence on more than 450 criminal gangs doing this in the past year. In the previous 12 months, it was just over 200 gangs.



PRESENTER: WINIFRED ROBINSON

PRODUCER: KEVIN MOUSLEY

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