The Phone In

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The Phone In: With Jason Mohammad

With Jason Mohammad

BBC Radio Wales - The Phone In, With Jason Mohammad

Jason takes your calls on customer service, ADHD and school trips.

Are you happy with the customer service you receive? Do you or a loved one have ADHD? And what was your favourite school trip? Call or WhatsApp 03700 100 110. Text 8 10 12.

The consumer group Which? says Scottish Power, Ovo Energy and British Gas were found to be the worst performing energy firms for quick responses and solutions to customer problems. It said all too often consumers were being left on hold or passed from department without getting answers. Meanwhile customer service at HMRC has been said to be at an all-time low with nearly two-thirds of taxpayers forced to wait more than 10 minutes to speak to an adviser. So what's your experience of customer service? Are you fed up of being put on hold? How hard is it to get information, make an appointment, talk to a human? And we’re marking Neurodiversity Celebration Week with a particular look at ADHD. The condition affects 2.6 million people in the UK. Share your experience, and what you’d like people to know. Plus many of us have fond memories of school trips growing up. But, they could become a thing of the past due to rising costs.  It's estimated that they're 63 per-cent more expensive than three years ago, which some teachers are warning makes the trips no longer feasible. So it got us talking about memories of school trips – from St Fagans to further afield, where do you remember going and why do they hold such a special place in our hearts? Call or WhatsApp 03700 100 110. Text 8 10 12.

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