Royal Mail: Where's My Post? - Panorama

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Royal Mail: Where’s My Post?

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Zoe Conway

Karen Wightman

Tom Porter

Tom Stone

Lucinda Borrell

Jess Stevenson

Panorama: Royal Mail: Where’s My Post?

BBC One - Panorama, Royal Mail: Where’s My Post?

Panorama speaks to those who believe that Royal Mail's survival is in the balance.

Panorama investigates Royal Mail, hearing from whistleblowers and the service's senior management who believe the postal system must change if Royal Mail is to survive.

As the Post Office scandal continues to make the headlines, Panorama investigates the UK’s other great postal institution, Royal Mail. Millions of us rely on letters for hospital appointments, tax returns and legal documents, but as reporter Zoe Conway discovers, Royal Mail is not always delivering.

Last year, it was fined more than £5 million for missing targets. Panorama hears from whistleblowers and senior management, who believe the postal system must change if Royal Mail is to survive. Is it the last post for the letter?

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