Original version

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria HD

Rip Off Britain

Factual: Consumer

Series 16

The Rip Off Britain team is ready to tackle the issues you feel affect you the most.

The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food.

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South HD

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East HD

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands HD

BBC One South

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

BBC One Oxfordshire

BBC One North East & Cumbria

BBC One South East HD

BBC One West Midlands HD

BBC One Yorkshire

BBC One Nightlight

BBC One East

BBC One Yorks & Lincs

Formerly part of a wider BBC One South East region. Separated as BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One London HD

BBC One Cambridgeshire HD

BBC One North West

BBC One West Midlands

BBC One Oxfordshire HD

BBC One North West HD

BBC One Yorks & Lincs HD

BBC One East Midlands

BBC One West HD

BBC One South West HD

BBC One Channel Islands HD

BBC One Cambridgeshire

BBC One Channel Islands

BBC One Yorkshire HD

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

BBC One Scotland

Scotland

BBC One Wales

Wales

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

Gloria Hunniford

Julia Somerville

Angela Rippon

Rowland Stone

Chris Walker

Sherry Knight

Rip Off Britain: Series 15: One woman's £5,000 energy bill

Episode 1

One woman's £5,000 energy bill

Series 15

BBC One - Rip Off Britain, Series 15, One woman's £5,000 energy bill

The woman who has tried to get her energy company to explain why she owes over £5,000.

Gloria, Angela and Julia hear from one woman who has spent years trying to get her energy company to explain how she ended up owing over £5,000.

Angela Rippon, Gloria Hunniford and Julia Somerville kick off the series from their new HQ in Salford.

In this episode, the baffling bills leaving customers confused and out of pocket. One woman simply can’t understand how her two-bedroom flat has racked up charges of £5,000 in energy. While she’s now struggling to pay it off, the team ask if big business should be doing more to simplify our bills.

Also, the delivery disasters that meant one woman got laxatives instead of a top, and why some rural communities are still struggling with patchy broadband despite government legislation giving the right of all UK homes to decent, fast connections.

Plus plenty of tips and advice from Britain’s best consumer experts dealing with the problems you’ve sent in.

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Rip Off Britain

Series 15

One woman's £5,000 energy bill

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