You and Yours

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You and Yours: Underage cosmetic fillers; Energy refunds; Carry on cruising?

Underage cosmetic fillers; Energy refunds; Carry on cruising?

BBC Radio 4 - You and Yours, Underage cosmetic fillers; Energy refunds; Carry on cruising?

The cosmetic treatments still being offered to under-18s despite changes to the law.

Cosmetic treatments such as lip fillers and botulinum toxin - often known as botox - are still being given to under-18s despite a law change nearly two years ago.

It’s nearly two years since a law was introduced in England which made it illegal for under-18s to be given certain cosmetic treatments such as lip filler and botulinum toxin - often known as botox. Despite this, there's clear evidence that underage treatments are continuing and that the number of unregistered practitioners remains high. There were nearly 3,000 complaints from people using unregistered practices last year alone, according to the organisation Save Face, which provides a national register of accredited practitioners. Enforcing the law is down to local Trading Standards. 

You and Yours receives many complaints from listeners having trouble with energy companies when they try to retrieve their own money in their account when they switch providers. The experience  of Jayne from Berkshire is a case in point. She had £2,700 in credit when she switched from SSE/OVO to another provider. But even after 9 months of phone calls and a successful complaint to the ombudsman it all failed to persuade SSE/OVO to pay up . Now she is demanding to know why they are able to keep her money from her for so long , and whether the energy companies take the Ombudsman seriously.

Cruising was particularly badly hit by the Covid pandemic - what was once a £7 billion global industry suddenly shrank by two thirds. Today it is undergoing a healthy recovery with holidaymakers in the UK and Ireland alone taking 1.7 million cruises last year...nearing levels before the pandemic. But the industry, and its passengers, are facing another headwind. More and more holiday destinations are turning against the huge ships because of the pollution they bring, and the sudden influx of large numbers of tourists.  Amsterdam is the latest city to ban or restrict  cruises  - joining other places such as Venice, Palma in Mallorca, Dubrovnik and Bar Harbour on the east coast of the United States. We examine the knock-on for the cruise industry as more and more key holiday destinations say the mega cruise ships are no longer welcome.

And, after 70 years of production, the Volvo Estate car is no longer being sold new in the UK. In that time, more than six million have been made, and they have become synonymous with the safe, family car. But Volvo says it want to focus on electric cars and SUVs, given that demand for saloon and estate cars has been declining in the UK. We want to hear your Volvo estate stories at youandyours@bbc.co.uk

PRESENTER: PETER WHITE
PRODUCER: CRAIG HENDERSON

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You and Yours

Underage cosmetic fillers; Energy refunds; Carry on cruising?

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