On Your Behalf

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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On Your Behalf: Travel Troubles & Motoring Complaints

15/04/2023

Travel Troubles & Motoring Complaints

BBC Radio Ulster - On Your Behalf, Travel Troubles & Motoring Complaints

Expert Simon Calder shares travel tips ahead of the summer holiday season. 

Travel expert Simon Calder hears our listeners’ travel troubles – from the antique watch broken going through airport security to the family who booked a holiday to Majorca only toarrive and realise their hotel was in Valencia. Simon shares some top tips to keep you right when planning your summer getaway, with advice around passport renewals, airport security rule changes and your rights when something goes wrong. 

Motoring Ombudsman Bill Fennell warns consumers not to cut corners when buying a used car. His organisation receives 120,000 complaints from drivers every year and takes up around a fifth of those as investigations. 


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