Magic Consultants

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BBC Radio 4 LW

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28/03/2023

Adam Shaw peeks behind the curtain of the consultancy industry.

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Magic Consultants: The Craft

The Craft

BBC Radio 4 - Magic Consultants, The Craft

Adam Shaw peeks behind the curtain of the $billion management consultancy industry.

Consultants miraculously turn around businesses and conjure up ideas. Adam Shaw asks why is this $billion industry so mysterious and should we really be in awe of their wizardry?

Adam Shaw peeks behind the curtain of the consultancy industry.

Worth hundreds of billions of pounds, consultants stretch across almost every industry, government department and international border. 

Since the pandemic there’s been an unprecedented demand for their services and many believe our future is determined by what they think and do. Yet little is known about these largely hidden influencers. They are magnetic and mesmerizing yet, to many of us, shrouded in mystery. 

Adam asks who are these wizards, what do they do and how much do they influence our lives.

On the one hand, they're talked of as genius solvers of the world’s greatest problems and masters of the machinery of management. On other, some think of them in more shadowy terms, whispering their guidance into the ears of the rich and powerful. Adam sets off with missionary zeal to detangle two very different stereotypes.

Across the series he hunts for the first ever consultant, finds out how they shape our language and politics and discovers how they bounce back from appalling scandals. He joins a consultancy fair to meet aspirant consultants, hears stories from the glass towers of late nights and rewards, explores FOMO and addition, turnarounds and triumphs. 

In this first episode he asks what value do consultants add and why are they seemingly opaque. And he pulls out his wand and performs a rather impressive magic trick of his own. 

With contributions from: Tamzen Isacsson, CEO of the Management Consultancies Association, Andrew Sturdy, Professor in Management at The University of Bristol, Dr Chris McKenna, Reader in Business History and Strategy at the Said Business School, Rosie Collington, co-author of The Big Con, author Eric Edstrom and broadcaster Paddy O'Connell.

Producer: Sarah Bowen

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