Money Box Live

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BBC Radio 4 FM

BBC Radio 4 is a radio channel that started transmitting on the 30th September 1967. It replaced BBC Home Service.

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Factual: Money

The latest news from the world of personal finance

The latest news from the world of personal finance plus advice for those trying to make the most of their money.

BBC Radio 4 LW

Money Box: Money Box Live: The Art of a Complaint

Money Box Live: The Art of a Complaint

BBC Radio 4 - Money Box, Money Box Live: The Art of a Complaint

If you need to complain, how should you do it? Callers and experts share their top tips.

In the UK, millions of people go without the refunds, the replacements and resolutions they're entitled to - because they don’t know how to complain. In this podcast, we talk about the art of the complaint. What are your rights and how can you enforce them?

The experts on the panel are Lisa Webb, senior lawyer at the consumer rights company Which?, and Helen Dewdney, a consumer champion. 

Presenter: Felicity Hannah
Producer: Amber Mehmood
Editor: Elisabeth Mahy

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

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Money Box

Money Box Live: The Art of a Complaint

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