In Touch

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In Touch: Premier Inn guide dog refusal, Inaccessible cancer treatment information

Premier Inn guide dog refusal, Inaccessible cancer treatment information

BBC Radio 4 - In Touch, Premier Inn guide dog refusal, Inaccessible cancer treatment information

Angharad Paget-Jones was asked to leave a Premier Inn hotel over her 'fake' guide dog.

Angharad Paget-Jones was asked to leave a Premier Inn hotel after staff members did not believe her dog, Tudor, was a real guide dog. She explains how the situation unfolded.

On bonfire night Angharad Paget-Jones, her boyfriend and guide dog, Tudor, attempted to stay at a Premier Inn hotel. Subsequently the staff at the hotel did not believe that Tudor was a real guide dog and they were asked to leave. Angharad provides details of how the situation unfolded and what she is planning to do about it.

Anna Tylor is the Chair of the RNIB and is partially sighted. She reached out to us upon continuously receiving inaccessible information regarding her breast cancer treatment. Anna explains the problems she's been having and the faults of the NHS under The Accessible Information Standard, which have been in place since 2016.

And, at this time of Remembrance, we hear from an ex-Navy veteran who has received some very good service following on from her glaucoma diagnosis and sight deterioration.

Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Paul Holloway   
Website image description: Peter White sits smiling in the centre of the image. He is wearing a dark green jumper with the collar of a check shirt peeking at the top. Above Peter's head is the BBC logo, Across Peter's chest reads "In Touch" and beneath that is the Radio 4 logo. The background is a series of squares that are different shades of blue.

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In Touch

Premier Inn guide dog refusal, Inaccessible cancer treatment information

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