The Hotel People

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A Northern Ireland luxury hotel chain tries to bounce back after Covid.

Time to check in. After Covid closures, a Northern Ireland luxury hotel chain reopens its doors. It's been a tough time for the hospitality industry - can they bounce back?

Series 1

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David Cumming

Jannine Waddell

Siobhan McSweeney

The Hotel People: Series 1: Episode 5

Episode 5

BBC One - The Hotel People, Series 1, Episode 5

Manager Andy welcomes Chelsea FC to his hotel, and chef Kyle risks running out of food.

Chelsea FC book in to new general manager Andy's hotel, and the pressure is on to meet their needs. Meanwhile, chef Kyle worries about running out of food at a major event.

It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?

New general manager Andy is thrilled to see that Chelsea FC are booked into his hotel to compete in a European final, but the team rider lists dozens of foodstuffs the hotel doesn't stock, so it's a race against time for his right-hand man Sam to get hold of them all before the team arrive.  

Chef Kyle is on edge as his cost-saving approach means he faces running out of food during a major event. James is brought down to earth with a very different sort of hospitality as he goes face-to-face with the evening guests at Belfast Homeless Services.

The Hotel People: Series 1

After a year and a half of closures, Hastings Hotels has reopened its doors.

After a year and a half of closures, the family-run Hastings Hotels, one of Northern Ireland's most luxurious hotel chains, has reopened its doors.

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