On Your Behalf

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BBC Radio Ulster

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Foyle

On Your Behalf: Energy, Breakdowns & Spending Habits

23/04/2022

Energy, Breakdowns & Spending Habits

BBC Radio Ulster - On Your Behalf, Energy, Breakdowns & Spending Habits

Meter readings, roadside assistance & retail spending changes.

Are estimated readings making your energy bills artificially high? And how do changing retail and spending habits affect consumer rights? 

News about enhancements to government support for private tenants struggling to pay their rent. Estimated meter readings led to one household receiving a £3,500 bill for their gas and electricity and a 600% increase in their monthly payments. Linda McAuley hears from a care worker who was left at the side of the road when her car broke down because she was waiting for her MOT appointment. And how have our spending habits changed? Did the High Street Spend Local voucher reach the businesses who were affected by COVID? A panel will remind us how consumer rights vary across different payment methods.

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