On Your Behalf

Original version

BBC Radio Ulster

Magazines & Reviews

Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

Write to: OYB
BBC
Ormeau Avenue
BELFAST 
BT2 8HQ

oyb090422.jpg

BBC Radio Foyle

On Your Behalf: When is a suitcase not a suitcase?

09/04/2022

When is a suitcase not a suitcase?

BBC Radio Ulster - On Your Behalf, When is a suitcase not a suitcase?

The importance of checking the Ts&Cs when posting items. 

Do you know what types of damage are covered by your courier’s terms and conditions? 

Listener Joanna got in touch when her luggage was damaged. She had booked a courier service rather than taking it with her on a flight between university and home. But, when she asked for compensation she was told her suitcase was considered to be “packaging” and isn’t covered for damage. Joanna asks Consumer Council expert Michael Legge what her rights are in this situation? 
Northern Ireland’s Chief Electoral Officer Virginia McVea guides us through what we need to register to vote, what you’ll need at the polling station and what to do if you test positive for Covid on polling day. We also discuss accessible voting with the RNIB.
Over four decades, Co-Ownership has helped thousands of first time buyers get on the property ladder. Glynis Hobson explains how a new scheme will help people aged over 55 who want to move home. 


Northern Ireland's national station for local news, sport, weather, speech and music

Northern Ireland's national station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

Accessibility links

Programme Index

On Your Behalf

When is a suitcase not a suitcase?

Genres

Brand

BBC Radio Ulster

About BBC Radio Ulster