On Your Behalf

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BBC Radio Ulster

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Foyle

On Your Behalf: Travel Rights, Smart Speakers & The Final Frontier

Travel Rights, Smart Speakers & The Final Frontier

BBC Radio Ulster - On Your Behalf, Travel Rights, Smart Speakers & The Final Frontier

Travel operators must make reasonable accommodation for anyone with a disability, but how far does that go? 

Listener Mark contacted us after his experience of a flight to London. He uses a wheelchair and crutches to get around and requested a seat near the front of the aircraft. He was offered row 14 and in order to get a seat he felt he would be comfortable in, he paid to upgrade his ticket and pick his own seat. We ask consumer champion Jane Hawkes and legal expert Rosemary Connolly what Mark’s rights are in this situation. 
We check in with Trekkie Carl who was struggling to get a visa to travel to Chicago for a Star Trek Convention. Did he ever reach the final frontier?
How do you listen to BBC Radio? Some listeners who use smart speakers told us they couldn’t get their favourite stations to play. We investigate and, with the help of Stephen Campbell from the RNIB, offer some advice to anyone struggling with tech. 


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