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You and Yours: Damaged Goods: almost 70% of people have received damaged items when ordering online

26/11/2021

Damaged Goods: almost 70% of people have received damaged items when ordering online

BBC Radio 4 - You and Yours, Damaged Goods: almost 70% of people have received damaged items when ordering online

Damaged Goods: almost 70% of people have received damaged items when ordering online.

Damaged Goods: almost 70% of people have received damaged items when ordering online - why and what can be done about it?

Damaged Goods: new research shows almost 70% of people have received damaged items when ordering online and 40% of shoppers predict Black Friday will only add to this. Peter White talks to Gavin Mounce, a Commerce Design & Innovation expert at DS Solutions about why goods get damaged in transit and what can be done about it. 

The world of prize draws is growing rapidly and now a survey has revealed that consumers spent £117 million on entering using a credit card with one in ten of those getting into debt.  The Lotteries Council and lottery organisers are calling for the government to regulate these competitions and for a clampdown on credit cards being used to pay for entry.  Peter White talks to Nigel Atkinson from Jumbo Interactive about what they found in their research and what they're calling on the Government to do. 

23 years after Sex and the City first aired a sequel is due out next month. We take a nostalgic look back with Sacha Newall of clothes rental platform My Wardrobe HQ at why the show was loved as much for the clothes as the story lines and what trends might emerge from the new series.  

Producer 

Catherine Earlam 

Presenter 

Peter White

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Damaged Goods: almost 70% of people have received damaged items when ordering online

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