On Your Behalf

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BBC Radio Ulster

Magazines & Reviews

Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Foyle

On Your Behalf: Travel, Ombudsman, Working Rights, Gaming Bills

29/05/2021

Travel, Ombudsman, Working Rights, Gaming Bills

BBC Radio Ulster - On Your Behalf, Travel, Ombudsman, Working Rights, Gaming Bills

Travel, ombudsman complaints handling, working rights and one listener's gaming bill. 

Travel changes and requirements, complaint handling with the Public Service Ombudsman, one listener's large gaming bill, and workers’ rights when returning to the office. 

Travel - where you can go, and what you need to do beforehand and on return? Sandra Corkin, spokesperson for NI ABTA, discusses this, and the effect on travel businesses here. 

Linda hears from one single mother who was stunned to discover her son had run up an X Box bill of £1100 on her credit card. Martyn James of Resolver, a free independent issue resolution service offers advice on what to do in this situation. 

Going back to work - will the office be the same as when you left it? Cary Cooper, Professor of Organizational Psychology and Health at Manchester Business School, tells why the pandemic could be a change for the good for the workplace. 

Tina McKenzie of the Federation of Small Businesses and Mark McAllister of the Labour Relations Agency, discuss workers' rights when it comes to returning to office, the right to work at home and the effect on businesses here. 

Plus the NI Public Service Ombudsman on complaint handling, and why she wants to hear from you. 

Email: OnYourBehalf@bbc.co.uk







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