Money Box Live

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BBC Radio 4 FM

BBC Radio 4 is a radio channel that started transmitting on the 30th September 1967. It replaced BBC Home Service.

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Money Box

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Factual: Money

The latest news from the world of personal finance

The latest news from the world of personal finance plus advice for those trying to make the most of their money.

Money Box: How to complain and get results

How to complain and get results

BBC Radio 4 - Money Box, How to complain and get results

Adam Shaw, guests and listeners discuss  the art of complaining effectively.

What are you rights when making a complaint? How do you make sure you escalate your grievance to the right person? What difference can social media make in getting your grumble seen and sorted?

Adam Shaw is joined by Martyn James from Resolver, a free, independent issue resolution service.
and Alicia Alinia , Managing Director, Consumer Legal Services at the law firm, Slater & Gordon.

Producer Smita Patel
Editor Alex Lewis

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

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Money Box

How to complain and get results

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