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You and Yours: Milk Deliveries, Tenants with Pets, Care Home Valuables

23/04/2021

Milk Deliveries, Tenants with Pets, Care Home Valuables

BBC Radio 4 - You and Yours, Milk Deliveries, Tenants with Pets, Care Home Valuables

Online-only milk orders. Pet friendly landlords. Keeping valuables safe in a care home.

More complaints about the milk delivery company, Milk & More.
Finding a pet-friendly landlord.
Is taking valuable items into a care home a risk worth taking?

From tomorrow, doorstep deliveries will stop for any Milk & More customer who can't sign up for an internet account. The company has decided to become an online-only business, despite the fact a significant proportion of its customers relied on its milk and grocery deliveries precisely because they're not online.  Now the company is being accused of potentially breaking equality laws by discriminating against some of those customers. Milk & More say they don't accept they're in breach of the Equality Act and that online-only ordering is used widely by many other businesses. Our reporter, Jon Douglas, has the latest.

Since the pandemic, more than three million UK households have taken on new pets. Yet according to the National Office of Animal Health, only three percent of UK landlords advertise pet friendly properties. We hear from a tenant who owns a dog and has struggled to find a property. We also speak to David Bowles, Head of Public Affairs at the RSPCA and Meera Chindooroy, Deputy Policy Director at the National Residential Landlords Association.

The easing of restrictions on people visiting care homes means that some families are now able to touch and hug their elderly relatives for the first time in a year.
Along with the pain of separation felt during the pandemic, the ban on face-to-face visits has made it really hard for people to keep track of their relatives possessions and report any items that might have gone missing. We speak to Helen Wildbore, director of the Relatives and Residents Association. Martin Green is Chief Executive of Care England.




Presenter: Peter White
Producer: Tara Holmes

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