The Customer Is Always Right

Original version

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

BBC One Oxfordshire

BBC One Yorks & Lincs

BBC One Channel Islands

BBC One Cambridgeshire

BBC One Wales

Wales

BBC One West Midlands

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One Yorkshire

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC One Scotland

Scotland

BBC One North West

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

Simulcast of network BBC Two in high definition.

BBC Two HD

BBC Two England

England

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

Simulcast of BBC Two Northern Ireland in high definition

BBC Two Northern Ireland HD

BBC Two Northern Ireland

Lucy Alexander

Elspeth O'Hare

Marie Johnston

Claire Stewart

Firecracker Films

The Customer Is Always Right: Series 2 (Shortened Versions): Episode 3

Episode 3

Series 2 (Shortened Versions)

BBC One - The Customer Is Always Right, Series 2 (Shortened Versions), Episode 3

Featuring a torch, a laundry bag and an alternative for traditional swimming caps.

Lucy Alexander is joined by three entrepreneurs to watch customers test and score a wirelessly charged torch, a laundry bag and an alternative to traditional swimming caps.

Three entrepreneurs come together to discover what our cast of customers think of their inventions. Joined in the studio by presenter Lucy Alexander, the inventors watch footage of customers as they unbox, test, review and score their precious products. In this episode, we meet Thomas, Javier and Joanne who are all hoping to receive the highest scores from the customers to be crowned the winner. Thomas has a background in engineering and a passion for inventing. He failed to find a multipurpose torch that could give him the various uses he needed while still being strong enough to withstand knocks and drops. So Thomas came up with his own compact, ultra-bright wirelessly charged LED flashlight that he claims is practically indestructible. Puerto Rican-born Javier was concerned at the amount of plastic bags he and his kids used to carry their sweaty sportswear. He also hated having to reunite odd socks and tops, so Javier came up with a sustainable bag that can be popped into the washing machine complete with dirty clothes inside, keeping it all together. Joanne’s blood pressure was dangerously high and she was advised to take up swimming. However, she soon became frustrated with traditional swimming caps and decided to make a stylish, waterproof scarf that ties at the back and prevents water from ruining her hair. Once all three inventors have watched the customer reviews and given their own thoughts on the feedback, Lucy reveals who has won the coveted The Customer Is Always Right winner’s trophy.

Accessibility links

Programme Index

The Customer Is Always Right

Series 2 (Shortened Versions)

Episode 3

Contributors

Genres

Brand

Series

BBC One Northern Ireland

About BBC One