The Customer Is Always Right

Original version

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

Simulcast of network BBC One in high definition. From 03/11/2010

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The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

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BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

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Lucy Alexander

Elspeth O'Hare

Marie Johnston

Claire Stewart

Firecracker Films

The Customer Is Always Right: Series 2 (Shortened Versions): Episode 1

Episode 1

Series 2 (Shortened Versions)

BBC One - The Customer Is Always Right, Series 2 (Shortened Versions), Episode 1

Featuring a multi-purpose beauty tool, a bread maker and a rear-view mirror for cyclists.

Lucy Alexander is joined by three entrepreneurs to watch customers test and score their inventions: a multi-purpose beauty tool, a stoneware oven-proof bread maker and a rear-view mirror for cyclists.

Three entrepreneurs come together to discover what our cast of customers think of their inventions. Joined in the studio by presenter Lucy Alexander, the inventors watch footage of customers as they unbox, test, review and score their precious products. In this episode, we meet Adriana, Patrick and Tony who are all hoping to receive the highest scores from the customers to be crowned the winner. Trading Mexico for St Albans, beauty brand manager Adriana found the change in climate was having an adverse reaction on her skin. She developed a multi-purpose beauty tool that utilises red light technology, heats up and removes make-up. Patrick cooked up his idea when he was given a book on baking bread but failed to make his sourdough rise to the occasion. Realising the trick to achieving baker-quality bread at home lay in getting steam into his oven, Patrick came up with a stoneware oven-proof bread maker which holds water to create enough steam for a perfectly crusty loaf. Cyclist Tony was finding it hard to turn round on his sports bike to see what was behind, so he decided to attach a small mirror to the bike frame to help gauge the distance of vehicles behind. Once all three inventors have watched the customer reviews and given their own thoughts on the feedback, Lucy reveals who has won the coveted The Customer Is Always Right winner’s trophy.

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The Customer Is Always Right

Series 2 (Shortened Versions)

Episode 1

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