The Customer Is Always Right

Original version

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

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The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 14

Episode 14

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 14

Featuring an acne treatment, a performance sports shirt and a card game based on emojis.

Customers test and score a light therapy product to treat acne, a sports shirt that protects against muscle injuries and a card game based on emojis.

Three entrepreneurs come together to discover what our cast of customers think of their inventions.

Neil came up with his idea while working in product development in pharmaceuticals. Noticing that his teenage children were struggling with acne, he saw the possibility to modify a light therapy product to treat acne. Following a series of shoulder injuries and expensive trips to physio, cricket lovers Chris and Jamas developed a performance compression top that works like athletic tape and helps prevent injuries by supporting upper body muscles during exercise. Habitual inventor David combined his humour and enthusiastic use of emoji’s to come up with a fun, family-friendly card game where players guess which emoji face is being pulled from the pack of cards.

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The Customer Is Always Right

Series 2

Episode 14

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