The Customer Is Always Right

Original version

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 13

Episode 13

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 13

Featuring a protein shake, baby wipes and a Bluetooth app for keeping track of kids.

Customers test and score a protein shake made from crickets, washable baby wipes and a Bluetooth app for keeping track of young children.

Three entrepreneurs come together to discover what our cast of customers think of their inventions. 

Wildlife and sports enthusiast Tim combined his love of sport with his unusual foodie experiences in Africa to come up with a protein shake made from crickets. Mum of four Helen gave up her marketing job to pursue her invention. As an eczema sufferer, she struggled to find alternatives to hand and baby wipes that didn’t leave her skin sore and cracked. She has come up with a dual-cloth system that allows you to clean up messes with wipes that can be put straight into the washing machine, eliminating the waste of disposable wipes. Fear of losing sight of her daughter in the supermarket led Ami to develop a Bluetooth app that pairs with a children’s wristband and alerts the parent when their child has wandered too far. 

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The Customer Is Always Right

Series 2

Episode 13

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