The Customer Is Always Right

Original version

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 11

Episode 11

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 11

Featuring a smell-proof dog bag, a hand cream and a pirate-themed board game.

Customers test and score a smell-proof dog bag, a hand cream designed especially for nurses and a pirate-themed board game.

Three entrepreneurs come together to discover what our cast of customers think of their inventions.

Former theatrical agent Mandy has created a clip-on, hands-free, smell-proof dog bag carrier, with a section for clean bags and a scented section to carry any offending articles.Inspiration struck for Jonathan and Antonia after Antonia’s hands began to suffer as a result of repeated handwashing during her nursing job. The pair researched ingredients and formulas until they came up with a cream that is aimed at nurses but also works for use at home. Graphic designer Cait, a keen board game player,  roped in musician and illustrator Matt to help her dream up a swashbuckling board game set on the Cornish coast, mixing immersive pirate-themed game play with 100 unique pirate characters. 

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The Customer Is Always Right

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Episode 11

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