The Customer Is Always Right

Original version

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 14

Episode 14

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 14

Featuring an acne treatment, a performance sports shirt and a card game based on emojis.

Customers test and score a light therapy product to treat acne, a sports shirt that protects against muscle injuries and a card game based on emojis.

Three entrepreneurs come together to discover what our cast of customers think of their inventions.

Neil came up with his idea while working in product development in pharmaceuticals. Noticing that his teenage children were struggling with acne, he saw the possibility to modify a light therapy product to treat acne. Following a series of shoulder injuries and expensive trips to physio, cricket lovers Chris and Jamas developed a performance compression top that works like athletic tape and helps prevent injuries by supporting upper body muscles during exercise. Habitual inventor David combined his humour and enthusiastic use of emoji’s to come up with a fun, family-friendly card game where players guess which emoji face is being pulled from the pack of cards.

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The Customer Is Always Right

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Episode 14

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