The Customer Is Always Right

Original version

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 13

Episode 13

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 13

Featuring a protein shake, baby wipes and a Bluetooth app for keeping track of kids.

Customers test and score a protein shake made from crickets, washable baby wipes and a Bluetooth app for keeping track of young children.

Three entrepreneurs come together to discover what our cast of customers think of their inventions. 

Wildlife and sports enthusiast Tim combined his love of sport with his unusual foodie experiences in Africa to come up with a protein shake made from crickets. Mum of four Helen gave up her marketing job to pursue her invention. As an eczema sufferer, she struggled to find alternatives to hand and baby wipes that didn’t leave her skin sore and cracked. She has come up with a dual-cloth system that allows you to clean up messes with wipes that can be put straight into the washing machine, eliminating the waste of disposable wipes. Fear of losing sight of her daughter in the supermarket led Ami to develop a Bluetooth app that pairs with a children’s wristband and alerts the parent when their child has wandered too far. 

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The Customer Is Always Right

Series 2

Episode 13

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