The Customer Is Always Right

Original version

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 12

Episode 12

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 12

Featuring a baby bib, a super-absorbent sponge and a sports bag with an anti-theft device.

Customers test and score a baby bib that keeps prams and pushchairs clean, a super-absorbent sponge and a sports bag with anti-theft devices built in.

Three entrepreneurs come together to discover what our cast of customers think of their inventions. 

Mum of three Melanie came up with her idea with husband and childhood sweetheart Frank. When Frank wanted to give his daughter an ice cream in her expensive pushchair, Melanie was only too aware of the mess it could create. Unable to find anything that would adequately cover the child and buggy, Melanie created her own pram bib that she hopes will wow the customers. Inspiration struck Chris when he tried to defrost his freezer without flooding the kitchen floor. He has came up with a super-absorbent sponge and cloth that can hold up to 12 times the water of a normal sponge. Tony’s love of playing football was to provide the inspiration for his idea. Finding he often had to leave his bag unattended at the side of the pitch, and with no lockers to hand, he wanted a secure way to keep his bag safe. He has invented a unique sports bag with three anti-theft elements to deter would-be thieves

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The Customer Is Always Right

Series 2

Episode 12

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