The Customer Is Always Right

Original version

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

BBC One London

London

BBC One Oxfordshire

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

BBC One Channel Islands

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

BBC One North West

BBC One Yorkshire

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

BBC One West Midlands

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One Yorks & Lincs

BBC One Cambridgeshire

BBC One Scotland

Scotland

BBC One Wales

Wales

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

Simulcast of network BBC Two in high definition.

BBC Two HD

BBC Two England

England

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

BBC Two Northern Ireland

Simulcast of BBC Two Northern Ireland in high definition

BBC Two Northern Ireland HD

The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 11

Episode 11

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 11

Featuring a smell-proof dog bag, a hand cream and a pirate-themed board game.

Customers test and score a smell-proof dog bag, a hand cream designed especially for nurses and a pirate-themed board game.

Three entrepreneurs come together to discover what our cast of customers think of their inventions.

Former theatrical agent Mandy has created a clip-on, hands-free, smell-proof dog bag carrier, with a section for clean bags and a scented section to carry any offending articles.Inspiration struck for Jonathan and Antonia after Antonia’s hands began to suffer as a result of repeated handwashing during her nursing job. The pair researched ingredients and formulas until they came up with a cream that is aimed at nurses but also works for use at home. Graphic designer Cait, a keen board game player,  roped in musician and illustrator Matt to help her dream up a swashbuckling board game set on the Cornish coast, mixing immersive pirate-themed game play with 100 unique pirate characters. 

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The Customer Is Always Right

Series 2

Episode 11

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BBC One South

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