On Your Behalf

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BBC Radio Ulster

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Foyle

On Your Behalf: COVID-19: Priority home deliveries, helplines and travel refunds

02/05/2020

COVID-19: Priority home deliveries, helplines and travel refunds

BBC Radio Ulster - On Your Behalf, COVID-19: Priority home deliveries, helplines and travel refunds

Another Whirlpool recall, priority list for home deliveries, helplines and travel refunds.

Linda McAuley is joined by Travel Editor Simon Calder, Patricia Doonan of Belfast Consumer Advice Centre, Clodagh Crowe of NI Helplines and Malcolm Tarling of the ABI.

Linda McAuley is joined by Patricia Doonan from the Belfast Consumer Advice Centre to discuss what are your rights for refunds and returns online. Plus Travel Editor Simon Calder talks firms who fail to refund travel cancellations. Clodagh Crowe of NI Helplines on the toll Coivd-19 is having on our mental health and wellbeing and Malcolm Tarling of the ABI the Association of British Insurers on whether you can you claim on your travel insurance if you don't get a refund. 


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