You and Yours

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You and Yours: Cruise refunds; Influencers; Post-lockdown commuting

Cruise refunds; Influencers; Post-lockdown commuting

BBC Radio 4 - You and Yours, Cruise refunds; Influencers; Post-lockdown commuting

The cruise companies refusing to give customers refunds for cancelled holidays.

The cruise companies refusing to give customers refunds for cancelled holidays, plus what are train companies proposing to keep us safe on our commutes post lockdown?

Some cruise companies are pushing customers towards receiving credit notes rather than a full refund.  What are your rights?

Brands are ending sponsorship contracts with social media influencers. Post covid will we still care about the glossy lifestyles promoted by influencers? Clare Seal, who runs the My Frugal Year blog thinks not, and we'll be wanting to follow influencers who promote practicality and something meaningful.

West Midlands Trains tells us how it's thinking of getting its service back to normal when restrictions are eased, and how it plans to keep commuters safe.

Asda tells us what it's doing to help vulnerable customers - and gives advice on how to help other businesses starting to come out of lockdown.

And, the customers conned by fraudsters to move money out of their bank accounts find they're still not entitled to a fund set up by banks to refund them.

Presenter: Shari Vahl
Producer: Lydia Thomas

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

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You and Yours

Cruise refunds; Influencers; Post-lockdown commuting

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